Job Details: |
Summary Responsible for assisting the Asst. VP of Information Technology in the configuration, implementation, and training of client applications and ancillary products in a clinical setting. Responsible for working collaboratively with clinicians, nursing staff, third party vendors, and technical support to ensure successful implementation outcomes in accordance with contract deliverables and project timelines. Responsible for training physician group practices or assisting with training needs for client application as well as with ancillary products and interfaces. Responsible for issue resolution by working with technical support and/or involving the necessary individuals in order to maintain a high and consistent level of quality service and client satisfaction.
Education, Training and Experience Bachelor Degree in Information Systems or related field required. Three to five years of healthcare experience preferred. Excellent oral and written communication and interpersonal skills. Proficient in Microsoft Office and medical terminology. Understanding of process flow. Innovated spirit and experience with clinical implementations a plus.
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